👋🏼 Welcome to Harmonic, let’s get you set up!
Every company has an Admin who is able to add and modify users on the team. When inviting team members, you can choose from different seat types based on their needs.
When inviting team members, you'll choose both a Plan Type (what features they can access) and a User Role (their permissions level).
Plan Types
Enterprise
Paid per user
Full Harmonic Console access
Export capabilities included
Chrome Extension access included
Standard
Paid per user
Full Harmonic Console access
No export capabilities
Chrome Extension access included
Chrome Extension
Free with paid accounts
Research-only access via Chrome Extension
Cannot access Harmonic Console
To understand what Chrome Extension-only seats can and cannot do, view the full feature guide here.
User Roles
Admin
Can manage team members and settings
Full access to their assigned Plan Type features
Member
Cannot manage other users
Full access to their assigned Plan Type features
Add Team Members
Open the user menu by clicking your name in the bottom left of the Harmonic console and selecting Settings.
Open the Team members page within Settings.
Click "+ Invite" in the top right of the page.
Add the team member's email address.
Select their Plan Type:
Choose Enterprise or Standard for full Console access (paid per user)
Choose Chrome Extension for research-only access (free with paid accounts)
Select their User Role:
Choose Admin if they need to manage team members
Choose Member for standard user permissions
Send the invitation!
Manage Existing Users
From the Team Members page, you can:
View who has set up their Network Mapping and Workplace integrations
View all team members with their Plan Types and User Roles
Change user permissions (upgrade/downgrade Plan Types or modify Roles)
Pause or remove user access
Resend invitations to pending users