Data quality and freshness are core to our platform and our promise to our customers. We structure both company and people data into cohorts to ensure efficient updates, while any enrichment request will trigger immediate processing regardless of cohort. Here's our framework for maintaining data freshness:

* A company is deemed a startup if:

When any customer makes an enrichment request for a company, the data will automatically get refreshed if more than 2-weeks stale. If we see significant enrichment volume for a “non-startup”, we will add it to our queue of companies refreshed on a bi-weekly cadence.

Data we update on slightly different cadences are:

Note: Companies that don't meet the criteria above are bucketed into Cohort 3. Cohort 3 is refreshed after processing the prioritized Cohorts 1 and 2. Therefore, some data across non-startups will be more than two weeks stale.

Note: While we target the People Freshness SLAs outlined below, we are unable to guarantee People Freshness for individuals with non-public Linkedin Profiles. To determine if an individual's profile is non-public, please refer to their person profile in Harmonic or our People Enrichment Fields via API.

Note: People who don't meet the criteria above are bucketed into Cohort 3. Cohort 3 is refreshed after processing the prioritized Cohorts 1 and 2. Therefore, some data across people will be more than four months stale.

Individual people lists exceeding 140,000 entries will not receive Cohort 1 freshness and will default to Cohort 2 freshness (4-month SLA). To maintain the 1-month freshness SLA, keep individual lists under 140,000 people.

Profiles fetched through API enrichment will be no more than 30 days stale. If a requested profile is staler than that, its contents will be refreshed, and you should re-request the record in 1-2 hours.